FAQ

FAQ

Where can I purchase LYN’E Cosmetics products?

We are currently sold exclusively online. You can purchase LYN’E Cosmetics products via our website. Please continue to check back for updates and changes.

Can I place an order over the phone?

Currently all orders are placed via website.

Can I purchase an item that is out of stock?

If an item is currently out of stock please email us at info@lynecosmetics.com  for inquiries.

Can I change an order once it has been placed?

Prior to receiving your confirmation shipping email you may contact us by email info@lynecosmetics.com  to change your order. Once your shipping email has been sent we would not be able to alter your order.

How do I track my order once it has been placed?

Once we have received your order, LYN’E Cosmetics will email you with your order number. Please quote this number in all correspondence. You can also check your order history online. Once your order has been shipped you will receive an email containing a tracking number that can be used on the www.usps.com website. 

Do you accept International orders?

We currently ship outside of the U.S.A.  

What delivery options do you have available?

We offer standard delivery at this moment.  Please check back for updates or changes. 

What payment methods do you accept?

We accept all major credit cards (Visa, Visa Debit, MasterCard and American express), as well as PayPal.

Do you charge sales tax/duties?

We are required to charge sales tax in states. These are NY, CA, TX, IL and WA. The total cost of the sales tax varies according to each state. If applicable this charge will be added to your order automatically at checkout once you have entered your delivery address.

What is your returns policy?

Returns are only provided if the item is defective or damaged upon arrival.  Should your items arrive damaged or defective please notify us within 10 days of their arrival.  We will have a replacement mailed to you.
*All sales are final.  We do not offer any refunds.

Are your products tested on animals?

We do not test on animals.

How can I apply for a job at LYN’E Cosmetics?

If you would like to enquire about job opportunities at LYN’E Cosmetics please send your resume to info@lynecosmetics.com  where your details will be reviewed and kept on file for future openings.

Is it safe to use my credit card on your website?

LYN’E Cosmetics values its customers, and any information we collect about you is held with the utmost care and security. We use the latest encryption technology to ensure that all transactional information is protected to the highest standards. This includes credit or debit card details, your personal contact information, names and addresses you provide for delivery to another address, and your purchasing history. 
If you have given your consent prior to entering the details required for the ordering process, our website will retain your LYN’E Cosmetics  account details including your name, address, email address and purchasing history. However, each time you log into your LYN’E Cosmetics account to create a new order you must re-enter your credit card details. Please see our privacy policy for further details.

 

What is in the ingredients of your HD foundation?

INGREDIENTS: Aqua, Isododecane, Cetyl PEG/PPG-10/1 Dimethicone, Polybutene, Glycerin, Dimethicone, Dimethicone Crosspolymer, Tridecyl Neopentanoate, Hexyl Laurate, Polyglyceryl-4 Isostearate, Silica, Glyceryl Behenate/Eicosadioate, Stearic Acid, Butylene Glycol, Cyclotetrasiloxane, Disodium EDTA, Disteardimonium Hectorite, Iodopropynyl Butylcarbamate, Isopropyl Titanium Triisostearate, PEG-4, PEG-4 Dilaurate, PEG-4 Laurate, Phenoxyethanol, Propylene Carbonate, Sodium Chloride, Sodium Hyaluronate, Sodium Lauroyl Glutamate, Sodium PCA, Sodium Polyacrylate, Sorbitan Sesquioleate, Tocopheryl Acetate. May contain (+/-): CI 77491, CI 77492, CI 77499, CI 77891.

 


 

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